Gulnaaz

SHIPPING POLICY

You can place order directly on our website or you can also place the order by messaging us on instagram/Whatsapp at ‪+91 9571517927‬ .

•We offer free standard shipping on all orders above 15,000.

• Estimated time of delivery depends on the location. Average delivery time is 7-10 Business Days if the product is readily available.

• For International Orders the time and cost varies with each country and their import and customs regulations .

• Duties and Taxes are applicable as per your country’s regulations and are to be borne by the customer . These charges will be paid directly to the courier or customs clearing agent at the time of delivery.

• Shipping Charges are based on the shipping destination and the weight of parcel. These charges are determined by the shipping company and include factors such as package weight , customs clearance and other variables .

Note that All International Shipments are packed after a quality check by Customs officials in India . The consignment will be inspected, scanned and checked using X-ray and will be signed by Customs department .

Our Jewellery is completely Handcrafted at our workshops and needs to be handled delicately . Handle each piece with care as many pieces , especially some stones are prone to breakage if dropped or dealt with recklessly.

• Avoid wearing jewellery during physical exercise, cooking or any activity that could cause scratches or breakage .

• Jewellery should be stored in a dry place away from humidity , moisture and extreme temperatures.

• Avoid any collision , grind or fire .

• Do not clean with chemicals.

• We will provide separate cotton pouches with the jewellery , keep the jewellery in them only , Avoid velvet boxes and bags .

• When dressing Wear jewellery at last as makeup , cosmetics and perfumes can cause damage .